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We ship from our warehouse in Hamburg to all of Germany and across Europe – with one shipping price per order, no surcharges for weight, length or number of parcels. Here you find the current shipping costs: the same tiers our online shop uses.
Shipping costs
One shipping rate per order – no matter how heavy, how long or how many parcels. No bulky-goods surcharge, no per-item calculation.
Within Germany
Shipping is based on the net goods value of your order (after discounts). The highest tier reached always applies.
The shipping costs that apply to your order are shown in your cart before you complete the order.
All amounts net, plus 19 % VAT.
Other countries
We are also happy to deliver our items to other countries, provided that customs regulations allow it. You will find the amount of the shipping costs incurred in your order confirmation or your prepayment order overview. Customs costs, taxes and fees are charged by the respective parcel service provider to the recipient of the goods.
Packaging costs are borne by CLICKWERK – they are not charged to you.
Delivery time and shipping method
Stock items are usually ready for dispatch within 24–48 hours. Delivery within Germany and Europe usually takes 2 to 4 working days. Depending on the size of the order we ship by parcel service or by freight forwarder – always with tracking.
Collection in Hamburg
By arrangement you can also collect your order directly from our warehouse: CLICKWERK GmbH, Gauerter Hauptdeich 35, 21037 Hamburg. Just let us know in advance.
Orders with DC installation
If you also commission CLICKWERK with the DC installation, no shipping costs apply – our installation team brings the material along.
Inspection on delivery
Please check the delivery on receipt for completeness and visible transport damage and note any damage directly on the carrier's delivery note. This allows us to organise a replacement quickly and easily.
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